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Privacy Policy

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Last Updated: January 2026

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1. Introduction

Pinnacle Wellness Co. ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website pinnaclewellnessco.com (the "Site") and use our services.

 

By accessing or using our Site, you consent to the data practices described in this policy.

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2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

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A. Personal Data

Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when you:

  • Register for an account.

  • Sign up for our newsletter.

  • Purchase a product or service.

  • Contact us for support.

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B. Wellness & Health Data (Optional)

If you participate in surveys, quizzes, or wellness assessments on our Site, we may collect information regarding your health goals, dietary preferences, or physical activity levels.

  • Note: Unless explicitly stated otherwise, we are not a medical provider, and this data is used solely to personalize your wellness experience, not for medical diagnosis.

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C. Derivative Data & Cookies

Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site. We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

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D. Financial Data

Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date), that we may collect when you purchase, order, return, exchange, or request information about our services from the Site.

  • Note: We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, Stax Payments via Chirospring Pay.

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3. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

  • Process Transactions: Fulfill and manage purchases, orders, payments, and other transactions related to the Site.

  • Account Management: Create and manage your account.

  • Communication: Send you emails regarding your account or order.

  • Marketing: Send you a newsletter or information about new products and promotions (only if you have opted in).

  • Improvement: Analyze usage and trends to improve your experience with the Site.

  • Security: Monitor and analyze usage and trends to prevent fraudulent transactions and monitor against theft.

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4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

  • Legal Requirements: If we believe the release of information is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

 

We do not sell your personal information to third parties.

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5. Third-Party Websites

The Site may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information.

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6. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

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7. Options Regarding Your Information

 

Account Information

You may at any time review or change the information in your account or terminate your account by:

  • Logging into your account settings and updating your account.

  • Contacting us using the contact information provided below.

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Emails and Communications

If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:

  • Clicking "Unsubscribe" at the bottom of our emails.

  • Contacting us directly.

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8. Children's Privacy

We do not knowingly solicit information from or market to children under the age of 13. If you become aware that any data has been collected from children under age 13, please contact us using the contact information provided below.

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9. A Note for International Users (GDPR) and California Residents (CCPA)

  • GDPR: If you are a resident of the European Economic Area (EEA), you have certain data protection rights, including the right to request access to, correction of, or deletion of your personal data.

  • CCPA: If you are a resident of California, you are granted specific rights regarding access to your personal information and the right to request that we delete your personal information.

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10. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:​

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